refund and return policy page for site https://store.codesaif.in/, sell digital products:
Refund and Return Policy
Last updated: [31-08-2024]
Thank you for shopping at https://store.codesaif.in/. We appreciate your business and strive to provide high-quality digital products. Please read our refund and return policy carefully to understand your rights and our procedures regarding refunds and returns.
1. Digital Products
Since our products are digital and delivered electronically, they are considered non-tangible, irrevocable goods. As such, we do not offer refunds or accept returns once a purchase has been completed.
2. Exceptions
We understand that there may be certain circumstances where a refund may be warranted. These include:
- Duplicate Purchase: If you accidentally purchased the same product more than once, please contact us within [number] days of the purchase with proof of the duplicate transaction for a refund.
- Non-Delivery of Product: In case you do not receive the product due to a technical issue, please contact us within [number] days, and we will assist you in resolving the issue or provide a refund if the problem cannot be resolved.
- Defective Product: If the product you receive is defective or not as described, you may be eligible for a refund. Please contact us within [number] days of your purchase with details of the issue, and we will evaluate your request.
3. Requesting a Refund
To request a refund, please contact our support team at [contact.codesaif@gmail.com] with the following information:
- Your full name
- Order number
- Date of purchase
- Description of the issue or reason for the refund request
We will review your request and respond within [number] business days. If your request is approved, a refund will be issued to your original method of payment within [number] business days.
4. Chargebacks
We kindly ask that you contact us before initiating a chargeback with your payment provider. Chargebacks are a costly and time-consuming process for both parties. We are committed to resolving any issues you may have with our products and will do our best to find a satisfactory solution.
5. Contact Us
If you have any questions or concerns about our refund and return policy, please feel free to contact us at [contact.codesaif@gmail.com]. We are here to assist you.